Frequently Asked Questions

  • Do I need to have a special home charger to be on this plan?
  • Does this plan come with renewable energy?
  • How do I connect my EV to get the discount?
  • How does the Free EV Miles Credit work?
  • How is EV home charging calculated?
  • How long will it take to see my Free EV Miles Credit?
  • Is all my energy free during EV Free Charging Hours?
  • What EV models are supported with this plan?
  • When does my discount apply on this plan?

1 This plan provides a 100% discount off of Energy Charges and TDU Delivery Charges for electric vehicle (EV) charging that occurs at the Service Address between the hours of 10:00 p.m. to 1:00 p.m. every day of the week. Any EV charging that occurs at the Service Address outside the hours of 10:00 p.m. and 1:00 p.m. will be billed the full per kWh Energy Charge and TDU Delivery Charge. The discount for charging your EV is determined using your EV’s telematics data. To receive the discount, you must enroll your EV on our telematics connection platform and authorize TXU Energy to access your EV’s telematics data. If you do not enroll your EV on our telematics connection platform, you will not receive a discount for charging your EV.

2 TXU Energy will not share your telematics data and will use it only to determine your EV charging discount. After enrolling your EV on our telematics connection platform, you may withdraw your authorization for TXU to access your telematics data at any time; however, if you do so you will no longer be eligible to receive a discount for charging your EV.

3 Check the TXU Energy Free EV Miles Electricity Facts Label (EFL) for specific terms and conditions.